Srikar Bhargav Durgi

AI & Software Consultant · Hyderabad, India

Software consultant specializing in AI integration and intelligent automation for business operations. Built AI-powered call intelligence platforms using LLMs and agentic workflows, designed automation pipelines for CRM enrichment and lead scoring, and delivered scalable data pipelines for ML-driven products. 10+ years building production systems across Python, Django, AWS, GCP, and Azure — now focused on helping companies operationalize AI.

Skills

AI/ML

OpenAIClaude APILLMsAgentic AIRAGPrompt EngineeringLangChainTensorFlown8nVector Databases

Languages

PythonJavaJavaScriptPHPSQLC++

Frameworks

DjangoSpringFlaskLaravelReactNode.js

Databases

PostgreSQLMySQLMongoDBRedisElasticsearch

Infrastructure

AWSGCPAzureDockerKubernetesNginx

Experience

Founder & Principal Consultant

Pinnaclecode Technologies — Hyderabad

2017 – Present
  • Founded a software consultancy focused on AI integration, automation, and full-stack development — serving global clients across the US, Israel, and India.
  • Served as Senior Developer, Engineering Manager, and AI Solutions Architect across engagements — scoping, building, and deploying AI-augmented software tailored to each client’s domain.
  • Led end-to-end backend development for an AI-powered call intelligence platform that transforms sales and support conversations into actionable insights using LLMs and agentic workflows.
  • Optimized API costs of a POS system by 80% and Snowflake costs by 75% through targeted query refactoring, caching strategies, and integration improvements.
  • Built automation pipelines to streamline client onboarding, lead scoring, and CRM data enrichment for HubSpot-based sales teams.
  • Advised clients on AI adoption strategy — evaluating LLM provider options, identifying high-ROI automation opportunities, and designing integration architectures for existing tech stacks.
  • Managed end-to-end AI and software project cycles from ideation to deployment, consistently exceeding client expectations and achieving high retention rates across multi-year engagements.
PythonDjangoGCPHubSpotAgentic AIn8nOpenAILLMsRAGPrompt Engineering

Software Consultant

Toptal (Top 3% Network) — Remote

2020 – Present
  • Selected into Toptal’s exclusive network of the top 3% of freelance software engineers after a rigorous multi-stage screening process.
  • Served enterprise clients through the platform, including HiAuto (AI-powered voice ordering) — building ML data pipelines, backend APIs, and cloud infrastructure.
  • Maintained a strong client satisfaction record across engagements spanning Python, Django, cloud platforms, and AI/ML integration.
PythonDjangoAWSAzureDockerKubernetes

Lead Architect

TOCA Football Inc. — Remote

2021 – Present
  • Architected and built a multi-platform integration system that syncs booking and customer data from various scheduling platforms into HubSpot CRM, powering marketing automation for a sports training company operating across multiple US facilities.
  • Designed and implemented a comprehensive automated test suite with CI/CD pipelines on AWS, ensuring reliable deployments across staging and production environments.
  • Created real-time monitoring and alerting systems on AWS CloudWatch and Google Chat to detect and notify the team of data sync failures, API errors, and anomalous incidents.
  • Optimized third-party API usage patterns and implemented intelligent rate limiting and caching, decreasing external API costs by more than 50%.
PythonDjangoAWSReactDockerHubSpotTDD

Tech Lead

Unirac — Albuquerque, NM

2019 – 2023
  • Built and managed a 6-person in-house software engineering team in India, handling recruitment, onboarding, and the full technical migration from a 3rd-party contract team to an internal operation.
  • Led the development of SSO integration across multiple internal tools, introduced Redis-based caching layers, and set up monitoring and alerting to improve system reliability.
  • Designed and built internal performance review tooling used by engineering management to track goals, feedback cycles, and team productivity.
  • Trained structural engineers to write Python-based engineering modules for solar racking products, reducing development time for new product lines by over 40%.
  • Owned the full DevOps lifecycle including Docker-based deployments, Nginx configuration, and CI/CD pipeline management for the engineering platform.
DjangoReactMySQLDockerNginxRedis

Sr. Python Developer

HiAuto — Tel-Aviv

2021
  • Built a scalable ML data pipeline using Azure serverless functions to handle real-time audio transcription for an AI-powered voice ordering platform, feeding downstream speech-to-text models.
  • Developed data validation and QA APIs to ensure transcription accuracy and flag anomalies before downstream ML model training and inference.
  • Collaborated with a distributed team to integrate the pipeline into the existing microservices architecture running on Kubernetes.
PythonAzureDockerKubernetesML PipelinesServerless

Sr. Software Developer

ESP Solutions Group — Austin, TX

2018 – 2021
  • Developed and maintained SRM (Student Record Management) collections used by US state education departments to validate, aggregate, and report on student enrollment and performance data.
  • Owned deployment pipelines, production maintenance, and bug triage for the SRM platform, ensuring high availability during critical state reporting windows.
  • Built new data validation rules and reporting modules using Java and Spring, integrating with existing Hibernate-based ORM layers and AWS infrastructure.
JavaSpringHibernateAWS

Platform Engineer

Media.net (Directi) — Mumbai

2016 – 2017
  • Built a full email open and click tracking system from scratch, providing real-time analytics on campaign engagement for the ad-tech platform’s publisher communications.
  • Led a migration of static assets and templates to S3-based deployments, reducing deployment cycles by 60% and decoupling frontend releases from backend deploys.
  • Implemented a multi-armed bandit algorithm (applied ML) for email template optimization, dynamically selecting the highest-performing templates based on click-through rate to maximize engagement.
PHPLaravelMySQLRedisNode.jsAWS S3

Software Developer

Housing.com — Mumbai

2015
  • Developed a locality-based price trends API that aggregated and visualized real estate pricing data across neighborhoods, powering key consumer-facing features on India’s leading property platform.
  • Built user profiling and recommendation modules using behavioral signals and search patterns to personalize property listings — an early application of ML-driven personalization at scale.
  • Designed and implemented data pipelines to migrate and sync data from MongoDB to Elasticsearch, enabling fast full-text search and geo-spatial queries across millions of property listings.
PythonDjangoPostgreSQLMongoDBElasticsearch

Software Developer Intern

PayU — Gurgaon

2015
  • Improved the payment refund processing workflow, reducing manual intervention and speeding up refund resolution times for merchants on the PayU payment gateway.
  • Built a WebSocket-based real-time payment authorization proof-of-concept that significantly decreased transaction confirmation times compared to the existing polling-based approach.
PHPJavaScriptMySQLWebSockets

Education

B.Tech in Information Technology

Indian Institute of Information Technology, Allahabad

2011 – 2015

Certifications

Generative AI with Large Language Models

Coursera

2024

Highlights

  • Built AI-powered call intelligence platform processing thousands of sales conversations using LLMs
  • Designed and deployed automation pipelines for CRM enrichment and lead scoring
  • Toptal member since 2020 (Top 3% of developers)
  • IIIT Allahabad alumnus — ACM ICPC regionalist
  • Finished Basic Mountaineering Course at ABVIMAS — read the blog post