Srikar Bhargav Durgi
AI & Software Consultant · Hyderabad, India
Software consultant specializing in AI integration and intelligent automation for business operations. Built AI-powered call intelligence platforms using LLMs and agentic workflows, designed automation pipelines for CRM enrichment and lead scoring, and delivered scalable data pipelines for ML-driven products. 10+ years building production systems across Python, Django, AWS, GCP, and Azure — now focused on helping companies operationalize AI.
Skills
AI/ML
Languages
Frameworks
Databases
Infrastructure
Experience
Founder & Principal Consultant
Pinnaclecode Technologies — Hyderabad
- Founded a software consultancy focused on AI integration, automation, and full-stack development — serving global clients across the US, Israel, and India.
- Served as Senior Developer, Engineering Manager, and AI Solutions Architect across engagements — scoping, building, and deploying AI-augmented software tailored to each client’s domain.
- Led end-to-end backend development for an AI-powered call intelligence platform that transforms sales and support conversations into actionable insights using LLMs and agentic workflows.
- Optimized API costs of a POS system by 80% and Snowflake costs by 75% through targeted query refactoring, caching strategies, and integration improvements.
- Built automation pipelines to streamline client onboarding, lead scoring, and CRM data enrichment for HubSpot-based sales teams.
- Advised clients on AI adoption strategy — evaluating LLM provider options, identifying high-ROI automation opportunities, and designing integration architectures for existing tech stacks.
- Managed end-to-end AI and software project cycles from ideation to deployment, consistently exceeding client expectations and achieving high retention rates across multi-year engagements.
Software Consultant
Toptal (Top 3% Network) — Remote
- Selected into Toptal’s exclusive network of the top 3% of freelance software engineers after a rigorous multi-stage screening process.
- Served enterprise clients through the platform, including HiAuto (AI-powered voice ordering) — building ML data pipelines, backend APIs, and cloud infrastructure.
- Maintained a strong client satisfaction record across engagements spanning Python, Django, cloud platforms, and AI/ML integration.
Lead Architect
TOCA Football Inc. — Remote
- Architected and built a multi-platform integration system that syncs booking and customer data from various scheduling platforms into HubSpot CRM, powering marketing automation for a sports training company operating across multiple US facilities.
- Designed and implemented a comprehensive automated test suite with CI/CD pipelines on AWS, ensuring reliable deployments across staging and production environments.
- Created real-time monitoring and alerting systems on AWS CloudWatch and Google Chat to detect and notify the team of data sync failures, API errors, and anomalous incidents.
- Optimized third-party API usage patterns and implemented intelligent rate limiting and caching, decreasing external API costs by more than 50%.
Tech Lead
Unirac — Albuquerque, NM
- Built and managed a 6-person in-house software engineering team in India, handling recruitment, onboarding, and the full technical migration from a 3rd-party contract team to an internal operation.
- Led the development of SSO integration across multiple internal tools, introduced Redis-based caching layers, and set up monitoring and alerting to improve system reliability.
- Designed and built internal performance review tooling used by engineering management to track goals, feedback cycles, and team productivity.
- Trained structural engineers to write Python-based engineering modules for solar racking products, reducing development time for new product lines by over 40%.
- Owned the full DevOps lifecycle including Docker-based deployments, Nginx configuration, and CI/CD pipeline management for the engineering platform.
Sr. Python Developer
HiAuto — Tel-Aviv
- Built a scalable ML data pipeline using Azure serverless functions to handle real-time audio transcription for an AI-powered voice ordering platform, feeding downstream speech-to-text models.
- Developed data validation and QA APIs to ensure transcription accuracy and flag anomalies before downstream ML model training and inference.
- Collaborated with a distributed team to integrate the pipeline into the existing microservices architecture running on Kubernetes.
Sr. Software Developer
ESP Solutions Group — Austin, TX
- Developed and maintained SRM (Student Record Management) collections used by US state education departments to validate, aggregate, and report on student enrollment and performance data.
- Owned deployment pipelines, production maintenance, and bug triage for the SRM platform, ensuring high availability during critical state reporting windows.
- Built new data validation rules and reporting modules using Java and Spring, integrating with existing Hibernate-based ORM layers and AWS infrastructure.
Platform Engineer
Media.net (Directi) — Mumbai
- Built a full email open and click tracking system from scratch, providing real-time analytics on campaign engagement for the ad-tech platform’s publisher communications.
- Led a migration of static assets and templates to S3-based deployments, reducing deployment cycles by 60% and decoupling frontend releases from backend deploys.
- Implemented a multi-armed bandit algorithm (applied ML) for email template optimization, dynamically selecting the highest-performing templates based on click-through rate to maximize engagement.
Software Developer
Housing.com — Mumbai
- Developed a locality-based price trends API that aggregated and visualized real estate pricing data across neighborhoods, powering key consumer-facing features on India’s leading property platform.
- Built user profiling and recommendation modules using behavioral signals and search patterns to personalize property listings — an early application of ML-driven personalization at scale.
- Designed and implemented data pipelines to migrate and sync data from MongoDB to Elasticsearch, enabling fast full-text search and geo-spatial queries across millions of property listings.
Software Developer Intern
PayU — Gurgaon
- Improved the payment refund processing workflow, reducing manual intervention and speeding up refund resolution times for merchants on the PayU payment gateway.
- Built a WebSocket-based real-time payment authorization proof-of-concept that significantly decreased transaction confirmation times compared to the existing polling-based approach.
Education
B.Tech in Information Technology
Indian Institute of Information Technology, Allahabad
Certifications
Generative AI with Large Language Models
Coursera
Highlights
- Built AI-powered call intelligence platform processing thousands of sales conversations using LLMs
- Designed and deployed automation pipelines for CRM enrichment and lead scoring
- Toptal member since 2020 (Top 3% of developers)
- IIIT Allahabad alumnus — ACM ICPC regionalist
- Finished Basic Mountaineering Course at ABVIMAS — read the blog post